|Service is great, yet to fit the part but it appears to be perfect.
|Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
|Good service, goods arrived on time.
...Richard G Naden
|Yes I have received my order. The delivery Guy called me before he delivered.
Thank you so much for all your help, I was stuck and I did not know where to find it.
Once again thank you so so so much.
I will come back to you.
|Product purchased was Showerlux Showerclean. Arrived as ordered. Communications were good. Was advised of a delay in delivery from original given date but was then was delivered on original date after all. Slight confusion but no complaints. Would use again !
...Roy Andrew Hassell
|Thanks, we have received the item..! very prompt.. thank you verymuch
... Farook K Chalarath
|Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay
...Adrian Stevens - Adrian Stevens Plumbing
|Good evening, I indicate you that you sent me the bad outside temperature sensor, you delivered the outside F42010971-001 probe while I commanded N T7043B.
So I return it to you and ask you to pay off it to me or to transmit me the ordered article copy of which you will find in the return of the parcel
Thank you for your understanding
|A good price and speedy delivery through my letterbox. Frequent email updates kept me in the picture whilst my order was processed. I am pleased with the service and will use again.
|Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers