Excellent service. Helpful staff. Prompt despatch. Fragile item well packed and arrived undamaged. Many thanks. ...Henry Duncan
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Excellent customer service all round and prompt delivery! ...A Gill
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Customer friendly web site,next day delivery,cheapest price I could find and all items correct.One delighted customer.Thanks. ...Ian Dixon
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you ...AJS Heating
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Many Thanks, Arrived safley.
Good service. ...Alan Wood
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Received in very fast time, great communication, item well packaged, great to deal with.
would deal again and recommend you,
Many Thanks for a hassle free order 1010
Wayne Lomax ...wayne lomax
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill ...Gillian Reeves - Ms
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again ...James Reynolds -
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