Only wish I hadnt needed it.
|Faulty item replaced within days. Much appreciated.
|Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised.
|Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
|Everything good but the bag was a rather big for the contents.
|Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly.
...Mrs E Andrews
|Great price. Fast dispatch and delivery by UPS. Faultless!!!
|The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help.
...Mr. Kee - Chak Ip
|Please be aware that all goods were received safe and sound, but had to be repackaged by your courier PTS as the weight and volume of goods were too much for the padded envelope used.
|Received order as described on date given by a friendly man in a van!