|Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks
|Took 2weeks to deliver, took money from my account straight away. When I advised them I no longer needed the part as my plumber had to go else where to carry on with my boiler repair, I was the one who had to pay for the return charge. Very disappointed an will not be returning to use this site!!
|Excellent service, good prices, fast delivery.
|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
|The correct items were delivered next day. I was very pleased and very impressed with the service.
|Great Service. Particularly liked being kept in touch regarding delivery date
|My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks.
|Delivered when stated and all present and correct.
One minor concern - as with a previous order for the same part, the Securing Pin did NOT have a screw slot as shown in the diagram and description. I was able to use the previous pins, in which I had had to cut screw slots.
...Mr LDJ Clark
|Excellent overseas service. Quick and helpful.
...Mike Enns - Aurora Geosciences
|Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.