|While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10
|Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive.
...Craig Young - Livingston Centre Ltd co Savills
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Customer services excellent and product great - would use again.
...Mrs Suzy Francis
|Order received as stated and no problem with the good service ,
many thanks George Watsn
|Received my order very quickly. Was kept well informed of the process... Very satisfied with service.
|Excellent service from start to finish. When I phoned with an initial query it was dealt with very promptly and I was kept informed of the delivery date throughout the whole process. Delivery arrived exactly when I was told it would. Thank you very much.
|Order received within stated time, very pleased with the delivery.
...Strongbond Construction - Strongbond Construction
|Competitive prices, good communication though delivery time was longer than initially expected.
|Speedy service - goods as described - Thanks