|I had no problems using this site. The items I ordered arrived on the dates they promised. The question and Answer system they operate is really good. I had a couple of queries that were quickly answered.
I would recommend this site. They supplied the items I wanted quickly and efficiently. I will defiantly use them again.
|The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend.
|Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
|Good website and very good prices and quick delivery
|Very good service, all arrived ok.
|Item was delivered promptly and I was informed of the progress as soon as I placed the order. Excellent service
...Mrs A Limb
|You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks.
|FIVE STAR CUSTOMER SERVICE PROVIDED
|Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
|When I couldnt find exactly what I wanted on the site, I contacted your staff by phone, who were extremely helpful and pleasant. They arranged for the parts I needed and put a special item on the site so that I could purchase what i needed.
excellent service - thank you