|excellent service thankyou
|parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.
|Very easy to order and arrived on the date that you said tank you. I will definitely recommend and use you again.
...J W Ramsbottom Contractors LTD
|Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again
|Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
|Very Happy - the product arrived the day it was meant to, and although we werent home, they came back with no fuss and redelivered.
|Great service. Highly recommended. Superfast despatch
|The item I ordered was delivered on the day specified. I was kept informed every step of the way. As the item was a replacement part from a different manufacturer to the original part the electrical connections were in different places and as such I thought there could have been better wiring instructions supplied. Having said that I would definitely use this company in the future if the need arose.
...Mr B Glassby
|The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me.
|Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard.