Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me
|Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
|I placed a small order for 6m of 15mm x 1mm thick copper tube which is an unusual size not commonly stocked. Between them Deborah and Christine managed to source the tube and get it safely delivered. Given service like this I will certainly use MyTube again.
...Mike Tattum - Mr
|Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making.
|good product long a long wait for delivery
|Great service. Quick delivery. Well packaged. Will be using again. Would recommend.
|Excellent service. Goods arrived promptly Job done!
|Good price, great service. Order arrived after one day. I was kept informed as to the status of the order regularly. When I need bathroom "stuff" again, will definitely use. Cheers.
|Very good products and services, but i think the website design lets you down, spend some money on making it more easier to use, for example you want a shower tray, but you have to go through 20 odd other links,
more pictures and groupings needed. too much options,
apart form the website the phones service was very good and helpfull.
|It arrived when expected albeit a few days later than originally stated. WE were kept informed via e-mail regarding the delay and have no complaints. We await a plumber so. as yet, cannot say whether we are completely satisified. Hopefully it will fit as it is a replacement for a bidet which has been discontinued.
...Roger Kenyon Barnes