|My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.
...M N Porter
|The central heating valves I have just bought from you were at a very good price and delivered vey quickly.
thanks Brian Townley
|Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making.
|All OK thank you.
|Excellent service, thank you
|Why wasnt it packaged in a box It could have got damaged in transit.
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This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
|This was my first purchase through myTub and im very impressed with it, part arrived very quickly and as described, and i cant belive how cheap the part was compared to other retailers !!!
|It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help!
|First class service and price! I ordered the cistern lunchtime Tuesday and it was delivered 9.30 am Thursday. I was kept up-to-date on progress of the order at regular intervals.The price, including delivery, was easily the cheapest I could find.
...Mr David I Barron
|The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite.