We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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excellent service, thanks for the prompt delivery ...john kennard
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good service and price
would use again and recommend
thanks ...Mark Jenks
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Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so. ...Robert McNaughton
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Brilliant service, easy to use website and very fast delivery. The product I bought was supplied by the Plumb Centre who could not help me - I got all the help I needed from My Tub and it was cheaper! Many thanks.
...Helen
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Goods received very promptly. Contact by telephone was efficient and helpful. Only problem was trying to pay with credit card, only resolved by BACS payment. These comments apply to previous order last week too. Thank you. ...Brian Townley
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Excellent Service ...Mister capital Holdings Limited
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Received thank you albeit longer than expected. ...Keith Foster
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Excellent service could not be better thankyou for all your help
Highly
recomended ...sheila gale - bobs seafood
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Thanks for a very good service ...Turnleys Ltd
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