|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Very fast delivery. Top Ware. Top ware. Gradly again.
|Order has arrived and been fitted. Thank you for pursuing delivery.
|Very fast service,competative price on difficult spares to obtain easily.
Very pleased with all aspects of the Company
|I am highly delighted with the service you provide
|arrived in a couple of days will deal with you in again and would recommend your company to others thanks.
...Mr RW Bain
|very fast delivery and as described, would buy from then again
|Excellent service, quick reply to questions and delivery on day I wanted.
|great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
|Bought Three Ideal EVOMAX 100 boilers for my school, delivered on time pleased with service.
...RANBIR SINGH DODWAL