|Couldnt have been easier. Fast efficient and simple. Thanks.
...john Price - Maxsym
|Great Service. Particularly liked being kept in touch regarding delivery date
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done
|Order recieved, good professional customer service, with thanks
...SAMA Organisation Ltd
|Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
|My order was recieved in good order, quick delivery and very satisfied.
...century logistics ltd
|Another hassle free purchase. Thank you.
|No problems and price and delivery costs were good.
|Excellent service, superfast delivery, would use mytub again without hesitation.
...Mr Philip Rose