|I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub
...Because I like It Ltd
|A speedy delivery and very good service. MyTub kept me updated at all times.
|Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
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The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
|I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service !
|We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles
...Martin Gillard Vigo Limited
|Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature.
|Thanks very much parts arived just when we needed them.
...art cooling services
| Good communication and quick delivery. Would highly recommend
|Excellent. prompt delivery
...Hugh Robert Graham
|Great service, quick delivery, thanks!