|Ordered what I needed and it arrived when they said it would, no fuss.
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
|I was very impressed with the service you provided. I initially phoned for information and received very helpful advice, and was able to order the goods online and arrange local delivery at no extra cost. This is almost unheard of with online shopping, so thank you very much. I will definitely come back again.
|Great service-prompt delivery. Thank you
...mr r lawrence
|My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before.
|I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.
|Thanks very much.. Please mark the order as complete. Should I order another cartridge when I can get the delivery
|Very satisfied with the processing of the order and the very competitive price of the goods I purchased. All very efficiently done!
|Excellent communication, very quick delivery. Very happy to recommend and would use again.
|Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again.