The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future ...david shepherd
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Thanks yet again for a superb service I have recommended your company to many people all have been amazed by your service Thanks ...Steve OShea Harefield Manor
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Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items. ...P Saujani
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product. ...David Williams
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I would have liked the part quicker but in all very good. Kept me informed all the way ...Martin Burke
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Great service and polite staff but very very slow delivery ...Colin Hook Property Improvements
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I was very pleased with the friendly and helpful response from your team when I needed to check precise delivery time. A very personal service! This was a welcome surprise as I chose to buy from you on price and I didnt expect to get such great service too. Thanks! ...Penny Walker
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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly. ...Paul Beardmore
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excellent service , thanks ...david alcock
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The van driver couldnt find our house, so the item ordered was left in Chesterton - a ten mile round trip away. Anyway, we got the item eventually, so problem solved, and were very happy with the goods!
NH ...Neil Harper
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