Customer FeedBack

Offered the best price for my required product, items arrived quickly and safely. First time I have bought from Mytub would use again in future.

Its a shame that you could not get the restricted flow taps which were still on your web site but service was good once this was identified and items replaced with standard, un-restricted, ones. Thanks.

Peter

Arrived on time , exact product as described

Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time.

i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends.

first class thanks. And thank you Christine for your help.

After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!

Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.

Once again many thanks for your help!

Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again.

Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer

Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others.

Simple, quick and a good price plus couldnt find the goods elsewhere. Thank you

Fantastic price, fantastic Web site, continuous communication on status of order and fast delivery. Would highly recommend this company.

I searched everywhere for 4 replacement radiants for our gas fire of many years. I eventually found your site with the result they were delivered on time, very well packed and brand new radiants to boot.
Christine kept me informed of progress which helped enormously.

Thank you so very much indeed.

excellent from start to finish

I am pleased to say it came on the day it was suppose to and better still it came early in the morning.
Thank you very much

Keith

Very happy with the service

Goods arrived as promised

First class professional service with regular updates and prompt delivery. Well done to My Tub.

The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.

Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you.

Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage.

Great service. Would definately use again

Great customer service and amazing delivery speed. Very impressed.

I was very impressed with the way you dealt with my order, quickly and efficiently I dont usually order over the internet. Your price was also competitive especially as it included free delivery. Overall very pleased I ordered from myTub.

Fast service got what I needed.

Again a brilliant service delivered on time kept informed throughout

Excellent service and delivered on time thank you very much my tub wont hesitate in recommending you

Absolutly brilliant service.

when they say they will do they do - delivery happens costs are good and price check is honoured.
Kept informed at all stages and apologise if something is not quite 100% even though its not critical or detremental.

Communication is out of this world

Excellent service thank you

Good price, great service. Order arrived after one day. I was kept informed as to the status of the order regularly. When I need bathroom "stuff" again, will definitely use. Cheers.

A great on-line purchase experience excellent service with excellent communications.

Item arrived on due date. Thanks

excellent service once we actually got to speak to a customer service agent.

Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.

Good communication and very quick delivery. Will definitely order again.

Very impressed with service . Most suppliers just indicated the part was obsolete. You came back with a further request and searched for a replacement part which worked fine. For an on-line supplier this was explementary service . Will certainly recommend to other gas engineers.

The overall experience with my purchase from "My Tub" was first class. I needed to talk to a representative, who was extremely helpful. I was regularly updated in respect of the progress of my order, right up to delivery, which was precisely when they said it would be.

I will definitely use this company again as and when

Regards
Mike Morrice

MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!

excellent price, good quality and rapid delivery. Would recommend this site to everyone.

Tremendous product and great service.

Excellent service, very impressed.
Kept Informed all along the way, cant fault it.

I had been searching for ages for a thermostat for our boiler, but it seems our boiler is so old that there are no thermostats available that fit our model anymore. Almost about to give up, I contacted mytub. Laurie was super helpful, and found two separate parts we could purchase, and put together to fit our boiler model. The parts arrived last week, and now we finally have a working thermostat on our boiler :-. Laurie was really really helpful-thank you!

Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent.

MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one.

Ordered, paid for and delivered quickly and painlessly. Thank you.

good service all-round

thanks
Andy

Top notch for parts accuracy and delivery! I had a broken Mira shower constantly leaking. Other suppliers quoted 23 week delivery obsolete model, sir. MyTub found the part and promised 48 hour delivery for an extra £10 it was deivered the next day. Highly recommended.

Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company.

Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks!

Excellent service - very quick delivery, & parts just right. Thanks very much!

Hi got order okay and we are fitting parts this week. Thank you for prompt service