the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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I highly recommend mytub. The service was efficient , polite and friendly. Their communication regarding the delay of my item from Germany was prompt and I was kept up to date with the delivery of the order. I would use mytub again. ...Kate Lim
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Excellent service from initial enquiry to delivery and prcice could not be matched elsewhere. Would definately use again and recommend. ...David Meredith
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Very prompt service. The only thing there was not an invoice in the box. ...Elizabeth Logan
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excellent price and speed of service. very impressed ...THOMAS SOUTH
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Brilliant communication from my tub and product just the ticket! ...Leigh Murphy
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Excellent, fast and efficient service.
Thanks ...Peter Woods
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The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time. ...John A Downing
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Brilliant service from mytub, easy to order online and delivery was very quick. ...Dot Ashcroft
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more ...Peter Carter
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