Great service and value
... ...Julie Carritt
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Very prompt and efficient.Fire now operational again. Part no. on the paperwork would havwe been useful for future reference. Thank you.... ...Alan Chamberlain
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much... ...Zakiya Hanslot
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Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box.... ...ALAN RUSH
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Items received the next day after ordering. Ordered 2 x Bristan W BTH17 discontinued & received 2 x Bristan W BATH05, which is presumably the new replacement model. Very quick & efficient service.... ...June Ferguson
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What can I say, great price, great service, great communication. From order through to delivery I was kept informed of what was happening, goods arrived when I was told they would.... ...Duncan Kury
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !... ...Claire Greengrass
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Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others.... ...Gary Mallinson
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service.... ...Mr Graham Thompson
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