Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks, ...Stuart Whitfield
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again ...terry fox
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you. ...Elemental Heating
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Product ordered was has described and perfect for what I wanted.
Order was dispatched quickly and arrived on the day stated.
Would definitely use this company again. ...Kevin Hambleton
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Could not find item anywhere else on web - lifesaver! - Super service, will be back!!! ...Aine McGuckian
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Excellent service with plenty of emails to keep you in the loop regards what you purchased. ...Robert Edge
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easy and cheapest way to by boiler parts will use again ...Alexander E Lawson
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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part arrived today. excellent speedy service. would use your company again. thanks alot ...steve glover
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